1. What products does The Leathers Hub offer?
The Leathers Hub offers a wide range of fashionable leather goods, including jackets, coats, wallets, belts, and other leather accessories. Each item is crafted with premium materials and expert craftsmanship.
2. Are your leather products genuine?
Yes, all our products are made from 100% genuine leather, sourced from the finest tanneries to ensure durability, quality, and a luxurious feel.
3. How can I place an order on your website?
To place an order, browse our collection, select the items you wish to purchase, and add them to your cart. Proceed to checkout, where you’ll enter your shipping and payment details to complete the purchase.
4. What payment methods do you accept?
We accept various payment methods, including:
- Credit/Debit Cards (Visa, MasterCard, American Express)
- PayPal
5. Do you offer international shipping?
Yes, The Leathers Hub ships products worldwide. Shipping costs and delivery times vary depending on the destination.
6. How do I know which size to choose?
We provide a detailed size guide for each product category to help you find the perfect fit. If you need further assistance, our customer service team is available to help you with sizing inquiries.
7. Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order’s progress on our website or the carrier’s site.
8. What is your return policy?
We offer a 30-day return policy for unworn and unused items in their original packaging. If you’re not satisfied with your purchase, contact our customer service team to initiate a return.
9. How do I care for my leather products?
We recommend using a leather conditioner regularly to maintain the softness and luster of your leather goods. Keep them away from direct sunlight and moisture, and store them in a cool, dry place when not in use.
10. Do you offer customization or personalization services?
Yes, we offer customization options such as monogramming on select products. Please contact our customer service team for more details on available customization services.
11. Are there any special offers or discounts available?
Yes, we regularly offer promotions and discounts. Sign up for our newsletter or follow us on social media to stay updated on the latest deals and special offers.
12. What should I do if my payment is declined?
If your payment is declined, double-check your card details, ensure sufficient funds are available, and confirm there are no restrictions on your card. If issues persist, contact your bank or our customer service team for further assistance.
13. Can I change or cancel my order after it’s placed?
If you need to change or cancel your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes may not be possible once the order has been processed for shipping.
14. How can I contact customer service?
You can reach our customer service team via the contact form on our website, by email at info@theleathershub.com, or by calling our customer service hotline.
15. Do you offer gift cards?
Yes, we offer gift cards in various denominations. They make the perfect gift for anyone who appreciates high-quality, fashionable leather goods.